Clear Browser Cache
If you're having trouble logging into the HexOS Deck UI or experiencing session issues, clearing your browser cache can often resolve the problem.
How to Clear Cache by Browser
Chrome
- Open the browser menu (three dots in the upper right corner)
- Go to More tools → Clear browsing data
- Select Cookies and site data and Cached images and files
- Click Clear data
Firefox
- Open the menu (three lines in the upper right corner)
- Select Options → Privacy & Security
- Scroll to Cookies and Site Data
- Click Clear Data
Safari
- Go to Safari menu → Preferences
- Click Privacy → Manage Website Data
- Remove the cached data for the HexOS site
Microsoft Edge
- Click Settings (three dots in upper-right) → Settings
- Click Privacy, search and services
- Click Choose what to clear (next to "Clear browsing data now")
- Select Cookies and other site data and Cached images and files
- Click Clear now
Still Having Issues?
If clearing your cache doesn't resolve the problem:
- Try using an incognito/private browsing window
- Restart your browser completely
- Check the HexOS Community for additional support