Network connectivity problems after installation:
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Physical connection
- Ensure ethernet cable is properly connected and working
- Try a different ethernet cable
- Check that network port LEDs are active
-
Network equipment issues
- Try connecting to a different network port
- Restart your router/switch
- Check if other devices can get IP addresses
-
Network configuration
- Some networks require manual IP configuration instead of DHCP
- Check if your network uses static IP assignments
- Verify network subnet and DHCP range
If deck.hexos.com can't find your server:
-
Network discovery requirements
- Server and browsing device must be on the same local network
- Some corporate/guest networks block device discovery
-
Firewall settings
- Check that your router/firewall isn't blocking mDNS discovery
- Ensure ports 80, 443, and 5353 are not blocked
-
Server status
- Verify the server has finished booting (wait 2-3 minutes)
- Check server status lights/indicators
- Try refreshing the discovery page