Open Role: App Support & Curation Specialist (Full-time, Remote)
HexOS is looking for a detail-oriented, technically capable App Support & Curation Specialist to help manage app support and improve our curated app ecosystem. This is a remote role where you will work independently, set clear deliverables, and execute without heavy oversight.
What You Will Do
- Support users with app installation and troubleshooting issues.
- Approve and maintain curated apps for one-click installs.
- Write announcements, release notes, and user-facing documentation.
- Work with external app developers and communities to surface solutions.
- Coordinate with HexOS teams and build strong relationships with external app developers.
- Contribute to a process-oriented support system to improve how curations are handled today and in the future.
- Debug problems in the home-server, container, and app environment.
What We Are Looking For
- Experience with TrueNAS, home server apps, and container environments.
- Existing homelabber / self-hosting user; familiarity with HexOS is a strong plus.
- Solid troubleshooting skills with Linux, containers, and networking.
- Excellent communication, able to explain issues clearly to users and collaborate with developers.
- Self-managing and reliable: you can work remote, set your own tasks, and follow through.
To Apply
Send the following to join-apps@hexos.com:
- Your resume or CV.
- A short summary of your experience and why you are a good fit.
- Any relevant examples of past work (support contributions, open source, curation, documentation, etc.).
- Your target compensation and availability.