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Open Role: App Support & Curation Specialist (Full-time, Remote)

HexOS is looking for a detail-oriented, technically capable App Support & Curation Specialist to help manage app support and improve our curated app ecosystem. This is a remote role where you will work independently, set clear deliverables, and execute without heavy oversight.

What You Will Do

  • Support users with app installation and troubleshooting issues.
  • Approve and maintain curated apps for one-click installs.
  • Write announcements, release notes, and user-facing documentation.
  • Work with external app developers and communities to surface solutions.
  • Coordinate with HexOS teams and build strong relationships with external app developers.
  • Contribute to a process-oriented support system to improve how curations are handled today and in the future.
  • Debug problems in the home-server, container, and app environment.

What We Are Looking For

  • Experience with TrueNAS, home server apps, and container environments.
  • Existing homelabber / self-hosting user; familiarity with HexOS is a strong plus.
  • Solid troubleshooting skills with Linux, containers, and networking.
  • Excellent communication, able to explain issues clearly to users and collaborate with developers.
  • Self-managing and reliable: you can work remote, set your own tasks, and follow through.

To Apply

Send the following to join-apps@hexos.com:

  1. Your resume or CV.
  2. A short summary of your experience and why you are a good fit.
  3. Any relevant examples of past work (support contributions, open source, curation, documentation, etc.).
  4. Your target compensation and availability.

Released under the MIT License